HAGÅTÑA, Guam — The Guam Department of Labor has begun agency-wide artificial intelligence training in partnership with the University of Guam, describing the effort as part of a push to modernize operations and improve service delivery for employers and job seekers.
GDOL Director David Dell’Isola said the goal is to streamline internal processes and increase efficiency while maintaining the “personal touch” clients expect.
According to the release, the training is the first in a new AI course developed by UOG’s Global Learning and Engagement and Pacific AI, Media and Communications, and is tailored specifically for GDOL staff. The opening session, titled “AI Literacy and Foundations,” introduces employees to basic AI concepts, common tools, and responsible use in government.
GDOL said the training marks the first step in a broader plan to integrate modern technology into everyday operations, improve internal processes, and enhance services provided to Guam’s workers and employers. The course is structured as a series of three sessions, culminating with staff maximizing the use of AI tools to support efficient, accurate, customer-focused public service, according to the department.
GDOL said training continues throughout the week at UOG’s Global Learning and Engagement, with nearly all GDOL staff participating.
